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Goldman Sachs & Co. CWMD - Marcus by Goldman Sachs - Quality Assurance - Specialist - Bengaluru in Bengaluru, Indiana

MORE ABOUT THIS JOB

CONSUMER AND WEALTH MANAGEMENT DIVISION (CWMD)

Across Consumer and Wealth Management (CWM), Goldman Sachs helps empower clients and customers around the world reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our consumer business provides digital solutions for consumers to better spend, borrow, invest, and save. Across CWM, our growth is driven by a relentless focus on our people, our clients and leading-edge technology, data and design.

CONSUMER ( MARCUS BY GOLDMAN SACHS )

Marcus by Goldman Sachs is the firm’s consumer business, combining the entrepreneurial spirit of a startup with 150 years of experience. Today, Marcus has $90 billion in deposits, $7 billion in loan balances and 4 million customers across our lending and deposits businesses, as well as the personal financial management app, Clarity Money. Through the use of insights and intuitive design, we provide customers with powerful tools and products that are grounded in value, transparency and simplicity. We are backed by our unique team, comprised of individual contributors from leading agile technology companies, fintechs and consumer financial services companies, allowing us to disrupt the industry, while helping consumers take control of their financial lives

RESPONSIBILITIES AND QUALIFICATIONS

JOB SUMMARY & RESPONSIBILITIES

  • Identify root causes of quality issues discovered through the evaluation process and present recommendations for improvement

  • Conduct risk assessments of major business initiatives

  • Help to coach and develop specialist agents through written feedback

  • Monitor day-to-day activities to ensure alignment with business policies and procedures

  • Provide written and verbal discussions of their findings and remediation steps

    BASIC QUALIFICATIONS

  • 2-4 years of relevant experience in QA

  • Passion for coaching and developing others

  • Results and delivery oriented, as indicated by progressively larger management responsibilities

  • Familiarity with banking regulations such as TILA and ECOA

  • Excellent interpersonal, organizational, verbal and written communication skills

  • Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)

    PREFERRED QUALIFICATIONS

  • Bachelor’s degree in Finance or related field

  • Experience in a QA / QC compliance role at a financial institution

ABOUT GOLDMAN SACHS

ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers . We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2020. All rights reserved. Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Location(s)IN-Bengaluru

Job ID 2021-77400

Schedule Type Full Time

Function(s) Consumer Banking

RegionIndia

Division Consumer and Wealth Management

Business UnitDelivery Centralized

Employment Type Employee

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