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XPO Logistics, Inc. Analyst, Systems - 178410-en_US in Clayton, Indiana

Logistics done differently. At XPO Logistics, cutting-edge technology drives our success and we want to put you behind the wheel. As the Analyst, Systems, you will support the customer process for information systems. You'll also develop, test and document application projects, application support and enhancement requests. You'll serve as the liaison for Operations and IT while maintaining the relationship and ensuring clear communication/alignment between the teams. If you're excited about the challenge of working for a global company and have the determination, drive and experience to get results, we have an opportunity for you to grow with XPO.Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.What you'll do on a typical day:Support a team of end users with Warehouse Management Systems (WMS) and related end-user hardwareEnsure proper communication within the implementation team as well as with other members of the business organizationActively participate in the identification and analysis of requirements specifications and as-is business process descriptionsMonitor process modeling, formulate test strategy, prepare and execute the quarterly release go-live in production (jointly with the implementation team)Oversee end-user training and basic support after the go-live of implemented solutions; provide Level 1 supportServe as a knowledge center/subject matter expert on system and process, including being an instructor, coach and advisor for end-user supportTranslate questions, generate answers and independently search for solutions to existing problemsWhat you need to succeed at XPO:At a minimum, you'll need:Bachelor's degree in Information Technology, or equivalent related work or military experience1 year of experience in comprehensive Information Technology in a supply chain, warehousing or distribution environmentProven problem-solving techniques and statistical analysis experienceExperience with Microsoft Office, WMS and database systemsAvailability to work a flexible work schedule as needed, including planned and unplanned overtime, which may include weekendsIt'd be great if you also have:SQL coding knowledgeExperience in an AS9100 or ISO environmentStrong time and project management skills with the capacity to multitask and prioritize workloadsExcellent verbal and written communication skills; experience presenting clean, organized and thorough information and data appropriate for intended audienceBe part of something big.XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make XPO a great place to work.We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.Equal Opportunity Employerminorities/females/veterans/