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Freedom Mortgage Commissions Analyst in Fishers, Indiana

Commissions Analyst

  • Job ID:7234

  • Functional Area:Human Resources

  • Employment Type:Full Time

  • Location:Fishers, IN

  • Department:Payroll & Commissions

  • Relocation Provided:No

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Position Description:


The Level 1 Commission Analyst is a key contributor in monitoring nationwide payouts related to corporate and individual sales compensation. Administers, supports, and manages Commission and Incentive Plans for specific markets or regions within one division of the company.

The Level 1 Commission Analyst at Freedom Mortgage will manage the variable compensation process of supporting existing plans, help develop policies and processes, maintain documentation, and ensure compliance in all states. The role builds, analyzes, and executes compensation calculation and processing via Excel, Business Objects, and CompenSafe.

Essential Job Functions may include:

  • Analyzes, audits, and validates production reports to ensure accuracy and eligibility for commission calculations. Identifies and communicates process improvement opportunities within the department.

  • Acts as the contact for plan participants to resolve commission related issues, including problem assessment, research, and communication of outcome. Identifies ways to continually refine and improve commission accuracy and increase efficiency while focusing on stated company goals.

  • Ensure plan requirements are accurately documented and communicated to sales leadership, sales representatives, and HR/Payroll. Ensures commission cycles are in compliance with published schedules, plan documents, company policies, and procedures.

  • Prepares and administers biweekly & monthly incentive plan payments. Creation of standard commission calculation templates. Interpretation of compensation plans. Provide explanation and clarification, and respond to any questions that may arise regarding commission calculations.

  • Proven ability to work in a cross-functional, fast-paced environment, and to lead and drive complex operational initiatives.

  • Strong analytical skills, combined with impeccable business judgment and ability to communicate with seasoned management. Collaborative working style and ability to work with external and internal teams.

  • Responsible for processing and working on commissions and incentive payments for a single division of FMC


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

  • Advanced Excel skills required

  • Must be able to demonstrate a history of working with complex systems, processes, and products.

  • Must possess excellent communication and interpersonal skills, both written and oral.

  • Knowledge of the mortgage industry – terminology and rules of engagement

  • Effective organizational skills desired.

  • Prefer a broad range of skills within Commissions/finance discipline to effectively perform routine to complex assignments.

  • Be self-motivated with a professional work ethic, strong customer focus, and conflict resolution ability.

  • Must have strong analytical skills; be able to demonstrate a history of reconciliation work, and an ability to troubleshoot to the root cause of problems.

  • Strong attention to detail.

Education and/or Experience:

  • Bachelor’s Degree in business management, finance, accounting, or other appropriate subject matter, field, or equivalent applicable related experience required.

  • One to three years of related experience in commission administration preferred.

  • Experience with implementation of a data system and understanding of system configuration.

  • Experience with the administration and configuration of commission systems is preferred


This position does not require professional licensing, certification or registration.

Language Skills:

Ability to read words and to recognize similarities and differences between words and between series of numbers. Ability to comprehend and write simple instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Personal/Organizational Contacts:

Regular and substantial contact with others. Contacts usually involve discussions related to policies and programs. Handles sensitive, complex, and/or confidential information.

Customer Service Relationships:

Requires moderate interpersonal and communication skills to ensure that customer requests or needs are met. Acknowledges and clarifies customer inquiries, requests, or complaints to ensure that needs are identified, documented and addressed.#CB

Founded in Mount Laurel, NJ in 1990, Freedom Mortgage has since grown into one of the largest and fastest-growing privately owned full-service residential lenders in the USA. Licensed in all 50 states, Washington D.C., Puerto Rico and the Virgin Islands, Freedom Mortgage has over 5000 employees nationwide, proudly servicing $225.6 billion, and is still growing.

Our mission is to foster homeownership in America. Freedom is a leader in VA mortgage lending and is one of the mortgage industry’s largest philanthropic supporters of the USO and military families through its Team Freedom Cares philanthropic arm.

Locations include suburban Philadelphia and Fishers, IN, two regions where we were named Top Workplaces. We also have large operating centers countrywide, including these desirable markets: Beaverton , OR; Boca Raton, FL; Columbia, MD; Jacksonville, FL; Melville, NY; Plano, TX; San Dimas, CA; Tempe, AZ; Troy, MI and Woodbridge, VA.

If you seek a sense of community, top training, opportunity for advancement, a comprehensive benefits package and reward and recognition program, look no further.

Freedom Mortgage Corporation is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, national origin, or their status as a protected veteran or an individual with disabilities. Local applicants encouraged to apply. Employment contingent upon successful completion of background investigation. Smoke-free workplace. Drug-free work environment. Excellent benefits package including medical, dental, vision and 401(k). All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. LENDER NMLS ID:2767

Equal Opportunity Employer- Minorities/Females/Disabled/Veterans