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Fiserv Program Analyst in Fishers, Indiana

Position Description

Find Your Forward at Fiserv, a FORTUNE™ 500 company, and join the industry leader in financial services technology. With more than 44,000 associates around the world, we’re pushing the boundaries of what’s possible with deep expertise and a commitment to innovation.

At Fiserv, you’ll find a collaborative environment that values teamwork and open-mindedness. Our unique combination of expertise and innovative spirit helps us deliver the most comprehensive financial solutions to banks and businesses worldwide. We’re helping more businesses move money faster and more easily than ever before. Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Position Purpose : The Program Analyst, an entry level role works with a group of associates within the First Data Education OpSys team who support an Extract Transform and Load (ETL) system comprising student loan data and payment processing, while also providing baseline daily support for existing customized solutions. The ideal candidate is a self-starter, motivated and brings enthusiasm to his/her work.

Essential Job Responsibilities :

Under general supervision, this entry-level associate will follow standard practices and procedures to analyze, design, program, debug, modify and implement software systems.

Build, modify, review and analyze software systems through code development, testing, debugging and documentation.

Perform unit & integration level testing.

Provides application support for existing software within the areas covered by the role. Closely work with your peers and client facing operations teams to research and resolve client reported issues.

Research problems discovered by QA or product support and develop solutions to the problems.

Update technical documentation based on project analysis or production support findings.

Work with peers to conduct code reviews across the team and help foster a productive work environment.

Work with the Release Management team to assist with application release activities.

Identify process improvement opportunities based on your observations and work with your manager to explore possibility to implement changes.

All other duties as assigned.

Required Qualifications (Education):

Bachelors or Master’s Degree in Computer Science or Information Technology.

Job Related Experience:

Experience using Relational Databases / SQL

Experience with ETL system development

Experience with source code version control and software configuration management

Some experience working on projects

Additional Skills/Knowledge:

A background in the financial industry (and specifically within the student loan industry) a plus.

Experience with Agile software development concepts a plus.

Ability to learn sophisticated technical concepts quickly.

Strong analytical and troubleshooting skills.

Ability to learn various software packages and computer languages.

Strong multitasking abilities and task organization skills.

Strong written and verbal communication skills.

Familiarity of Microsoft Office Suite.

About our Business: First Data Education delivers exceptional value as a leading, lender-neutral provider of student loan platform technology. With an industry commitment including both Private/Refi and Federal/FFELP servicing, First Data Education is positioned to help provide solutions for the nation’s $1.5 trillion in education loans.

Learn More About Fiserv:

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast and as it does, we know most people aren’t thinking about “financial services”. But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)

Explore the possibilities of a career with Fiserv and Find Your Forward with us.

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit for more information.