Robert Half International Customer Service Representative in FORT WAYNE, Indiana
Seeking Customer Service Representatives! OfficeTeam has an excellent job opportunity for an articulate, highly-skilled Customer Service Representative looking to expand their career. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative opportunity is located in Fort Wayne, Indiana, and is a long term temporary engagement. What you get to do every day - Give exceptional customer service in a timely fashion - Retrieve and oversee the sending of written business communications - Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers - Manage incoming telephone calls
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 01420-0010659717
Functional Role: Customer Service
City: FORT WAYNE
Postal Code: 46802-3145
Compensation: $12.35 to $14.30 per hour
Requirements: - 2+ years' experience of proven performance in a goal-driven customer-focused environment desired - Ability to use multiple computer systems, applications, and utilize search tools to find information - No stranger to performing extensive research to resolve complex customer inquiries - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers - Sound written and verbal communication skills - Positive attitude and an engaging businesslike approach - Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement - Excellent customer service and office administrative skills - Proficiency in Microsoft Excel - MS Outlook experience desired - Customer service experience preferred - Command of Microsoft Word - Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!