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Lincoln Financial Group Sr. Software Asset Management Specialist in Fort Wayne, Indiana

Alternate Locations: Work from Home (Excluding Colorado) Relocation assistance is not available for this opportunity. Level: P4 Requisition #65816 About the Company Lincoln Financial Group, a Fortune 250 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes. Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $238 billion in assets under management as of December 31, 2018. Ranked one of the Best Large Employers in America by Forbes magazine, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals. ## The Role The Sr. Software Asset Management Specialist will support the day to day activities of a cross-functional team to deliver SAM Services for our enterprise. The role will require prior experience in Software Asset Management – SAM and the functions that support software lifecycle management.  The desired candidate will be detail and task oriented while at the same time capable of seeing the broader picture. #LI-RW1 ## Responsibilities + Identify areas for SAM to add value and ROI and effective communication with all stakeholders towards the goal of maximizing value; ensure the accurate collection, storage, and maintenance of data on all in-scope software installed in the asset repository + Ensure that the delivery of the software asset management service meets all requirements; track software titles throughout their lifecycle and accurately report software compliance positions for all in-scope software + Timely and accurate reconciliation of lifecycle data relating to software assets and the asset tracking system; track software entitlement and maintenance data in support of refresh as well as end of life processes and projects + Investigate and resolve discrepancies to maintain integrity of software asset data; manage preparation and distribution of pre-defined and ad-hoc reports and identify and recommend software that has the potential to be harvested or replaced with lower cost alternatives + Identify and report on potential issues with the asset tracking tool, supporting systems and inputs; develop and maintain related program and process documentation + Assist the enterprise in identifying issues, obstacles and alternatives for resolution; support software compliance audit and remediation efforts as needed by identifying and implementing continual process improvements and operational efficiencies + Focus on innovation to deliver relevant solutions. ## Education 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelors)_Minimum Required in Information Technology ## Experience + 5 - 7+ Years experience in IT infrastructure administration that directly aligns with the specific responsibilities for this position (Required) + Experience in the role of a SAM Lead or Analyst for at least one ServiceNow implementation + Experience implementing and working in ILMT + Experience working in current version of ServiceNow (Paris) + Exceptional interpersonal and communication skills, both written and verbal + Broad experience in overall ServiceNow platform; Software Asset Management, ServiceNow IT Service Management, IT Operations Management and IT Business Management This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees. Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. #[[customString5]] Lincoln Financial Group ("LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Opportunities throughout LFG are available to employees and applicants and are evaluated on the basis of job qualifications. We have a drug free work environment and we perform pre-employment substance abuse testing.

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