Franciscan Health Collections Specialist in Hammond, Indiana
Franciscan Alliance2434 Interstate Plaza Dr. Hammond, IN 46324
High School Diploma/ GED Required
WHAT WE NEED
Persistent, organized financial support
WHO WE ARE LOOKING FOR
Some people love getting to the bottom of things -- chasing down claims, resolving accounts, digging through the details to identify discrepancies and needs. Yes, we’re talking about people who love collections. And it takes a love of getting into the details to do this job well.
Do you have top notch customer service and data entry skills? Are you good at following through on inquiries? Are you accurate and organized? We’d love to talk to you about working here.
WHAT YOU WILL DO
Ensure follow-up of claims on a timely basis and adhere to contractually binding conditions.
Daily review denials and payment discrepancies identified on EOB, RA, or Payer Correspondence.
Identify trends of denials, provide documentation and data and offer suggestions for process improvement to resolve issues.
Review system work-list, report on a daily basis to resolve accounts, which have not been paid within 30 days of claim submission.
Document activity in an accurate and timely manner on the patient account.
Maintain follow up procedures and working relationships with departments such as HIM and/or Patient Access.
Verify newly received status information and update the patient account.
Ensure compliance with all state and federal billing regulations and report suspicious activities to the appropriate person.
Work with the department on process improvements to create efficiencies and achieve overall goals.
WHAT IT TAKES TO SUCCEED
Prior experience in patient accounting, specifically billing, collections, customer service, or cash application.
Working knowledge of Microsoft Office Applications, Medical and Managed Care Contract terminology, and demonstrated knowledge of Revenue Cycle procedures.
Knowledge of billing and collection systems.
Customer service skills.
Concentrate for long periods.
Effectively communicate verbally and in writing.
Knowledge of HIPAA Guidelines and the role of the Healthcare provider related to insurance processes.
WHAT WE'RE LOOKING FOR
0-1 Years Experience
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Hammond, IN, US, 46324
2434 Interstate Plaza Dr.