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Robert Half International Collections Specialist in INDIANAPOLIS, Indiana

Description The strongest candidates for our Collections Specialist position will have a strong sense of ownership and attention to detail. If you're looking to join a growing team, contact Accountemps today to start building your career as a finance detail oriented. This short-term temporary-to-full-time role is for a Collections Specialist who wants to work in the Indianapolis, Indiana area.

Major responsibilities

  • Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment

  • Attend to inbound and outbound collections calls and correspondence

  • Maintain and update customer files to sustain data integrity

  • Document all customer payments to the right reports

  • Process bankruptcy filings in the correct manner when received

  • Abide by all Federal Fair Credit Reporting Act rules and regulations

  • Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries

  • Head all billing and reporting activities in response to deadlines

  • Ensure the processing of payments Requirements - Prior experience working with collections/accounting software

    • 1+ years of prior high volume collections experience

    • Strong communication and interpersonal skills (verbal, written, and listening)

    • Commercial collections experience

    • Comprehensive knowledge of commercial collections

    • Effectively analyze customer accounts make decisions based on said analyses

Accountemps, a Robert Half Company, matches skilled accounting and finance professionals with remote or on-site jobs on a temporary and temporary-to-hire basis. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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