Lilly Consultant-HR-Global Mobility in Indianapolis, Indiana
Bring your skills and talents to Lilly and our International Mobility Program, where you'll have the opportunity to make an impact on the lives of patients around the globe.
The global mobility consultant is responsible for Lilly’s International Mobility Programs including fiduciary and strategic business ownership impacting hundreds of employees and their families each year. In this role, you will be responsible for the following key elements: strategic partnership with the business and HR, International Service Employee program (ISE) and Short Term Assignment (STA) oversight, strategy and design. You will deliver a positive customer experience through thoughtful program management, operational excellence and continuous improvement, and vendor management, including finance processes. As the main point of contact for these programs, you will network across a broad array of partners, including internal and external Mobility peers, US and International HR business partners, finance, corporate tax, line management, and various vendors.
Provide direction and consultation to HR business partners and line management on philosophy and use of the mobility programs.
Oversee day-to-day operations of International Mobility programs administered by outsourced provider; ensure compliance with service level agreements; ensure delivery of services is efficient and transparent resulting in high satisfaction with assignees; research and resolve complex issues and ensure root cause is determined with appropriate action plans put in place.
Provide education to the outsourced Relocation Services Provider on Lilly’s purpose, culture, values and overall mobility program philosophy; ensure common understanding of our policy elements.
Keep up to date on the mobility external market and trends through reviewing information provided via outsourced provider, networking with external peers and conducting formal benchmarking. Influence program changes to ensure they are market competitive, compliant and affordable. Lead and implement change management initiatives.
Drive continuous improvement of the ISE & STA processes – troubleshoot and resolve issues; identify challenges and implement ideas for simplifying and streamlining the process.
Ensure our programs are inclusive of a diverse workforce.
Administer ISE compensation & centralized billing processes – respond to inquiries from international assignees, global affiliates and/or vendor; review and approve all ISE pay packages created by vendor prior to distribution to global affiliates and international assignees; ensure monthly payroll reconciliation is completed for all home and host countries. Provide compensation data to outsourced provider for creation of ISE pay packages. Manage the centralized billing process and have general oversight of mobility billing processes.
Knowledge of Global Mobility Programs
Experience delivering services internationally
Demonstrated ability to communicate effectively (e.g., coach and influence) with all employees, including executive and senior leaders
Strong people interaction skills
Demonstrated ability to work across various cultures
Prior experience working in Human Resources
Previous vendor management experience
Ability to effectively troubleshoot and resolve problems
Capable of dealing with ambiguity
Strong technical aptitude for design and delivery of metrics
This position is located in Indianapolis at the Lilly Corporate Center
Ability to travel, infrequent travel
Ability to work outside normal business hours to support global customers
Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
Global Mobility Consultant
Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
State / Province: