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Humana Control Tower Lead Product Manager in Indianapolis, Indiana


The Lead Product Manager Conceives of, develops, delivers, and manages products for customer use. The Lead Product Manager works on problems of diverse scope and complexity ranging from moderate to substantial.


Location: work at home anywhere

As Humana implements its multi-year Enterprise Clinical Operating Model (ECOM) strategy there is an enhanced need to integrate insights and better support learning & decision-making across Humana's clinical operations. The vision for the Control Tower program is to act as a 'central nervous system' to proactively monitor performance, spot trends, and assess changes across Humana's portfolio of clinical initiatives. Working closely with the Control Tower Director, the Product Manager leads the day-to-day execution & coordination of the Control Tower activities. The Product Manager collaborates with the Control Tower team to translate user needs and prioritize agile implementation of new capabilities and clinical programs for the Control Tower.


  • Partners closely with the Director to articulate progress and status of Control Tower roadmap implementation

  • Acts as a bridge between the technical and clinical experts to ensure needs of Control Tower users are being addressed

  • Converts user needs into well-articulated and precise product specifications to be implemented by the product development team

  • Articulates resources needed to deliver product requirements by agreed upon timelines

  • Defines and communicates agile development backlog

  • Regularly connects with Director & stakeholders to understand priorities, communicate progress, and flags roadblocks

  • Manages and organizes backlog with Control Tower Director

  • Chairs "exploration workshops" to uncover & define capabilities/features

  • Collaborates with the product development team to drive sprint priorities

  • Oversees day-to-day development of the CT capabilities and program modules

  • Specifies requirements for current and future products, clearly communicating what needs to be done and by when

  • Leads daily stand-ups & manages scheduling of sprint planning and product demonstrations

  • Presents, integrates and deploys solutions

  • Reviews output & coordinates approvals

  • Ensure stakeholder, client, and compliance needs are met

  • Ensure outcomes are integrated and deployed successfully

Please note: once normal travel resumes post coronavirus 20/25% travel is required for this role.

Role Essentials

  • Bachelors degree or equivalent work experience

  • 7 years or more of product management experience

  • Experience within healthcare analytics space

  • Excellent leadership skills demonstrated in technical environment & experience developing advanced analytics products and capabilities

  • Experience leading cross functional teams

  • Expert in agile ways of working and scrum process

  • Experience gathering requirements, converting it into a vision/roadmap, and breaking down into projects.

  • Outstanding verbal, written and visual communication skills, ability to adapt to audience, incl. senior stakeholders

  • Ability to translate and prioritize business needs into product solutions

  • Ability to translate and prioritize customer needs into technical requirements

  • Working technical understanding of the relevant technology stack and tools available (key data platforms - Microsoft Azure, Salesforce, PowerBI, etc.)

Role Desirables

  • Advanced degree in mathematics, engineering, or computer science-related field

  • Knowledge of Humana's networks, clinical and business analytics and policy levers

Additional Information

Humana is an organization with careers that change lives-including yours. As an innovator in the fast-paced industry of healthcare, we offer our associates careers that challenge, support and inspire them to use their passion for helping others and to lead their best lives. If you're ready to help people achieve lifelong well-being, and be a part of an organization that is growing and poised to make an impact on the future of healthcare, Humana has the right opportunity for you.

Scheduled Weekly Hours