Life Time Fitness, Inc. Coordinator in Indianapolis, Indiana

Description

Position Summary

The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the caller’s expectations, presenting a cheerful and pleasant attitude at all times. They also assist the Department Head with filing and other office duties as needed.

Job Duties and Responsibilities

  • Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner

  • Converts LifeSpa questions into appointments

  • Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs

  • Suggests upgrades or add-ons to products and services

  • Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments

  • Uses all required safety devices to comply with company safety rules

Position Requirements

  • High School Diploma or GED

  • 1 year of customer service experience

  • CPR and AED certified within 30 days of hire

  • Knowledge of computer software such as Microsoft Office, Excel, PowerPoint and Outlook

  • Ability to calculate figures and amounts such as discounts, interest and commissions

  • Ability to stand, sit, walk, reach, climb and lift up to 50 pounds

​ Preferred Requirements

  • 1 year of receptionist experience