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Salesforce.com, Inc Manager, Quote to Cash, Strategy & Operations in Indianapolis, Indiana

Job Category

Finance and Operations

Job Details

The Revenue Operations Quote to Cash Strategy and Operations team is responsible for operational aspects of the Salesforce Q2C space. The Manager, Quote to Cash Strategy and Operation will have diverse responsibilities focused managing a team on process analyst that support key business operations , among other critical activities. The role will report to the Senior Manager, Quote to Cash Strategy and Operations. Salesforce.com is a fast-paced environment and we are looking for someone who can hit the ground running to manage multiple responsibilities and projects while producing high-quality work.

Responsibilities:

  • Ensure necessary monitoring reports and analyze for required actions are completed

  • Ensure execution recurring data updates accurately and timely

  • Respond to process & policy escalations

  • Apply knowledge, skills and judgment to make decisions and resolve issues

  • Develop, document and maintain a repository of Quote to Cash business rules and process flows

  • Review any necessary SOX controls

  • Lead internal efficiency and productivity initiatives

  • Act as a subject matter expert on projects requiring adjustments to on going processes.

Required Skills/Experience :

  • 3 - 5+ years of experience related to CPQ and Order Management Systems

  • 3 - 5+ years of experience with Salesforce products

  • Working knowledge of lucid charts or other process documentation software

  • Working knowledge of smart sheets or other project management software

  • Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly

  • Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative

  • Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment

  • Extreme attention to detail

  • Thrive in a team environment

  • Demonstrate initiative

  • Ability to work independently

Accommodations - If you require assistance due to a disability applying for open positions please contact the Salesforce.com Recruiting Department at mailto:applicant_access@salesforce.com .

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

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