Salesforce.com, Inc Manager, Quote to Cash, Strategy & Operations in Indianapolis, Indiana
Finance and Operations
The Revenue Operations Quote to Cash Strategy and Operations team is responsible for operational aspects of the Salesforce Q2C space. The Manager, Quote to Cash Strategy and Operation will have diverse responsibilities focused managing a team on process analyst that support key business operations , among other critical activities. The role will report to the Senior Manager, Quote to Cash Strategy and Operations. Salesforce.com is a fast-paced environment and we are looking for someone who can hit the ground running to manage multiple responsibilities and projects while producing high-quality work.
Ensure necessary monitoring reports and analyze for required actions are completed
Ensure execution recurring data updates accurately and timely
Respond to process & policy escalations
Apply knowledge, skills and judgment to make decisions and resolve issues
Develop, document and maintain a repository of Quote to Cash business rules and process flows
Review any necessary SOX controls
Lead internal efficiency and productivity initiatives
Act as a subject matter expert on projects requiring adjustments to on going processes.
Required Skills/Experience :
3 - 5+ years of experience related to CPQ and Order Management Systems
3 - 5+ years of experience with Salesforce products
Working knowledge of lucid charts or other process documentation software
Working knowledge of smart sheets or other project management software
Excellent interpersonal skills; ability to articulate verbally and written, willingness to appropriately debate difficult issues; ability to think quickly
Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to deadlines where adaptability is imperative
Ability to understand broader business and financial issues, juggle multiple projects and tasks, and to work with deadlines and in a fast paced environment
Extreme attention to detail
Thrive in a team environment
Ability to work independently
Accommodations - If you require assistance due to a disability applying for open positions please contact the Salesforce.com Recruiting Department at mailto:email@example.com .
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
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