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Cognizant Technology Solutions Manager, SFMC Business Analysts - Lev (Remote) - 00041996185 in Indianapolis, Indiana

ABOUT LEV:Lev, a Cognizant company, is a premier digital consultancy that works with marketers from top brands to maximize their investments in Salesforce, level up their customer experiences, and power even the most complicated of businesses.As a top Salesforce partner, we take pride in hiring and developing the best of the best, and we work hard to cultivate an inclusive culture (#LevLife) where our team (also known as Levsters) will thrive.While we celebrate each others individuality, we are brought together by our commitment to provide unparalleled expertise and an out-of-this-world experience to our customers; our drive to shape the future of marketing and the future of Salesforce; and our desire to do right by one another. We are relentless in our pursuit of being the best of the best, and driving marketing success with Salesforce.Since 2016, Lev has experienced tremendous growth. We joined the Cognizant family in March 2020, further cementing our position as a global leader in Salesforce consulting. We continue to excel as a high-growth company through expanding the ways we serve our customers, and by growing our global footprint.Lev is headquartered in Indianapolis, Indiana, with remote employees across the United States and United Kingdom.This position is available for Remote Candidates across the United States.ABOUT THE POSITION:The Manager, Technical Business Analyst (BA) is a senior member of our project team whose primary objective is to guide technology solutions by determining the requirements of a project or program and communicating them clearly to stakeholders, facilitators, and partners. In this role, you will gather and document business, functional, and technical requirements, help define scope, and align client objectives to the features/functions of the implemented systems. You will work closely with Client and Lev technical resources to gain a deep understanding of technical dependencies and system interactions that will serve as input to the Architects finalized technical designs. Your role will also assist in identifying process improvements and participating in solutions testing to contribute to the overall quality delivery of our solutions.Success in this Role Looks Like:Manage a team of 2-7 Technical BA Consultants with varying degrees of experience. This is a critical role that is tasked with the health, happiness and effectiveness of their team. Manager responsibilities include:Define processes, standards and templates for the Technical BA team in collaboration with the Sr Mgr, Technical BA.Ability to mentor and develop team members including recruiting, hiring, and training.Set and manage performance expectations with the team.Assist with project staffing, ensuring the workload of the team is balanced.Onboard and train new team members.Managers carry a billable workload as well, performing the same duties as a Senior (or above) Technical BA Consultant, which include:You will work with customers and stakeholders to define product roadmap, problems and requirements, and backlog, then manage the backlog/roadmap through the development process from discovery to launch.You will become an expert on the product, customer, and their market, as well as be able to identify and prioritize both tactical and strategic projects and to drive customer value by creating clarity.You will gain a deep understanding of customer objectives and align to the technical features/functions of the Salesforce business solutions.You work well cross-functionally with other teams such as executives, delivery, and account management and make sure customer objectives are met, all opinions are considered, and requirements/solutions are communicated, understood and agreed to.You will collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and solutions.You will document all functional/non-functional business requirements that impact integrations, dependencies, configuration and de