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Salesforce.com, Inc Product Management Director - Digital Intelligence Automation in Indianapolis, Indiana

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Products and Technology

Job Details

Salesforce is embarking on our own Digital Transformation to deliver customer success for our customers and accelerate our growth. Our team’s mission is to envision, build and deploy the next generation end-to-end platform for data ingestion, processing, storage, and analysis at massive scale. Our goal is to have every team within Marketing make data-informed decisions as well as power the business with insights.

We are looking for an enthusiastic and dynamic Product Management Director - Digital Automated Intelligence, who will support the internal Marketing organization. In this role, you will work with business partners across Marketing functions to understand business needs, and envision and design automated visualization and reporting solutions to drive insights and intelligence back into the business. You will be part of the Digital Product Management team, working closely with data engineers, data scientists, and data visualization experts along with UX experts.

Responsibilities

  • Drive the digital automated intelligence product vision, strategy and roadmap for Salesforce Corporate Digital Marketing that provides business value, creates a consistent scalable design experience, enables a holistic view into the user journey, provides optimization insights, and influences marketing automation across our digital touch points.

  • Work backwards from the customer use cases to drive the roadmap, epics, user stories, acceptance criteria, and functional requirements for what’s available to a user, how that triggers queries on the back end data systems, and the steps needed to build quality and consistency in the product delivery.

  • Craft data platform requirements including but not limited to data pipelines, alerts and analytics, data infrastructure, ETL, data quality.

  • Develop and implement data standards to ensure the accuracy and quality of data through all upstream and downstream data channels

  • Guide the creation of historical, current, and predictive views of business operations and information through automated dashboards, datasets, and algorithms.

  • Own the product lifecycle and roadmap, and prioritize features by ranking them against the strategic goals and initiatives with clear requirements for each feature and designed user experience.

  • Work closely with executives, engineering, other product managers, marketing campaign managers, report analysts, and user experience to turn complex data into insights through visualizations, leveraging a deep understanding of the fundamental principles of information design, user interaction, and visual best practices that resonate with stakeholders.

  • Evangelize the value of analytics data across the organization, and advise teams and stakeholders on the processes to track their web properties and gain analytics insights.

  • Be the voice and ally of business intelligence users across the organization and champion and apply data driven mindsets.

Required Skills

  • 7+ years experience in a combination of product management, strategy, consulting, product analytics, data-science or an equivalent field.

  • B.S. or M.S. in Technology (computer science, computer engineering, applied math, statistics, engineering or other quantitative field).

  • Proven experience in building data products, complex interactive visualizations and working with large diverse data sets.

  • Proven experience working directly with senior executive leadership.

  • Expert communicator in written and verbal form; ability to work well with executives and peers, technologists, and ability to lead and influence across all levels of the organization.

  • Strategic problem solver who simplifies problems to their core elements and finds creative solutions.

  • Hands-on experience with Agile methodologies like Scrum and Kanban, as well as Jira or equivalent.

  • Get-it-done mindset with a strong bias towards action.

  • Disciplined in Design Thinking and product management principles

  • Strong knowledge of data models, visualization tools such as Tableau, Web Analytics tools such as Adobe Analytics and Google Analytics 360.

  • Familiarity with open source data visualization technologies and frameworks such as Python and R are a plus.

Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. (http://cloud.mail.salesforce.com/accommodations-request-form)

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

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