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Cognizant Technology Solutions Project Manager - Lev (Remote) - 00041458926 in Indianapolis, Indiana

ABOUT LEV:Lev is a digital consultancy that works with marketers to level up their customer experience using Salesforce products.Were a marketing-focused consultancy thats all about improving the customer experience. We weave strategy and expertise into every solution to level up customer engagement and drive marketing success. While Salesforce gives organizations the foundation and flexibility to power even the most complicated businesses, Lev helps you put plans into action so you can get the most out of your investment.As a top Salesforce Partner, were building a team of marketing strategy experts that helps brands leverage Salesforce products to better connect with their customers. We have offices in Indiana and Arizona, and remote workers across the country and now we are expanding into the United Kingdom! We hire the best and brightest in the industry. Sound like you? Keep reading.This position is available for Remote Candidates across the United States.ABOUT THE POSITION:The Project Manager confidently owns multiple customer engagements throughout all phases of the project lifecycle and delivers projects on time and within budget for Salesforce projects. This role plans, initiates, implements, and manages project plans to enable clients to maximize the value of their Salesforce investment. This Project Manager guides all internal and external communication, identifies areas of opportunity for clients, and motivates stakeholders throughout the project to achieve project completion quickly and efficiently.RESPONSIBILITIES: Work closely with clients to translate project objectives into achievable timelines while utilizing Agile Scrum methodologyEnsure Client achieves value from their Salesforce investmentDevelop and manage comprehensive Project Plans and Project Timelines for each projectCreate detailed work plans, schedules, project estimates, resource plans, and status reports to drive projects quickly and efficiently to ensure projects are completed within the expected durationManage and delegate work to the project team to ensure team meets all timelinesUnderstand client businesses, their overall goals, objectives, pain points, areas of opportunity, definition of success, etc. and seek a clear understanding of how success will be measured in the engagementManage change orders and highlight new opportunities, collaborating with a Portfolio Director and Sales as appropriateTrack all utilization, update and manage accurate utilization/burn reports, and manage capacity to keep team efficiently staffedReview, oversee, and approve all customer invoices with quality and accuracy by auditing for any rate mistakes, hours mistakes, misuse of terms, or any similar errorsProvide assistance to clients in the form of generating and analyzing reports, building dashboards, providing end-user support, creating account configuration worksheets, providing training, and assistance with IP warming planning, strategy and trackingCoordinate, plan, and facilitate all internal and external meetingsGuide and own all customer communications, as well as organize customer on-sites by coordinating logistics, planning agendas, building and deliver presentations, and demonstrating the value of on-site visits to the customerProvide an accurate and timely forecast for project engagement through thorough planning of workManage conflicts with both internal and external teams and seek satisfactory resolutionsServe as a translator between Lev and the Customer to define, collect, and own customer requirements for a given initiativeHandle customer or project escalationsWork with teams to develop a common best practice set of tools and processes for effective people managementPerform other duties required and assignedTravel up to 25% to unanticipated locations throughout the U.S.EDUCATION AND/OR EXPERIENCE:Experience with managing Salesforce projects5 years of Project Management experienceExperience utilizing Agile Scrum methodologyExperience managing client

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