Indiana Jobs

Mobile Indiana Career Connect Logo

Job Information

Randstad Remote Customer Service Representative in indianapolis, Indiana

Remote Customer Service Representative

job details:

  • location:Indianapolis, IN (remote)

  • salary:$16 per hour

  • date posted:Monday, March 22, 2021

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Medical doctor's office

  • reference:AB_3599796

  • questions:danielle.denton@randstadusa.com770-303-6821

job description

Remote Customer Service Representative

Are you looking for a new opportunity? Do you have the ability to assist others and provide excellent customer service? Are you interested in working for a leader in the healthcare industry? Our client, located in Indianapolis, IN is currently hiring for Remote Customer Service Rep's! Role will start remote, due to the pandemic, but must be local, as they will report into an office at a later date

Responsibilities

Answer inbound calls from members regarding their benefits

Research information regarding deductibles, claim status, providers etc

Provide excellent customer service and demonstrate a passion for helping others

Ability to deal with sensitive information

Skills

  • Active Listening

  • Adapting to Change

  • CRM

  • Telephone Etiquette

  • Interpersonal Sensitivity

  • Call Center Support

  • Empathy

Education

  • High School (required)

Qualifications

  • Years of experience: 1 year

  • Experience level:Entry Level

Shift: First

Working hours: 8 AM - 8 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

DirectEmployers