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Anthem, Inc. Service Designer - PS35061 in Indianapolis, Indiana

Service Designer - PS35061

Location: Woodland Hills, California, United States


Requisition #: PS35061

Post Date: 2 days ago

Your innovation. Our impact . At Anthem, Inc. , it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater health for our communities, and greater experiences for our customers. Innovation is a top priority. Here, you’ll have an opportunity to work in a collaborative environment that brings together industry leaders and technology experts, so together we can drive the future of health care.

This is an exceptional opportunity to create solutions and programs that can truly make a difference at one of America's leading health benefits companies and a Fortune Top 50 Company.

*This position is office based and can be located in the following areas: Palo Alto, Ca; Woodland, CA; Boston, MA; Chicago, IL; Atlanta, GA; and Indianapolis, IN*

Responsible for working as part of team under general supervision to support the enterprise wide strategic pillar of consumer centricity to improve consumer experience by conducting design research and defining the current and future state experiences for discrete parts of the consumer experience.

Primary duties may include, but are not limited to:

Identifies the research plan, conducts design, and develops ideas to address customer pain-points.

Requires a BA/BS in graphic/visual design or related field; 1 year of experience; or any combination of education and experience, which would provide an equivalent background. Graduate or post-graduate degree in Marketing, Service Design, Graphic Design, or User Experience preferred. Proficiency in Adobe Creative Cloud programs (InDesign, Illustrator, Photoshop, Acrobat), Microsoft Suite (PPT, Word, Excel) and design research experience required. Visualization and storytelling (personas, journey mapping) and experience in verbally and visually presenting insights, ideas and concepts required.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran