Liberty Mutual Technologist in Indianapolis, Indiana

Technologist, Systems Admin, Distribution

We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

Job Introduction:

This role will work in Global Risk Services Technology using agile methods partnering to create a portfolio roadmap and deliver key technology in direct alignment with business strategies. This position will support Distribution NI and Specialty sales pipeline and customer relationship management (CRM) initiatives on the Salesforce platform. The ideal candidate would have segment and platform expertise that align to the teams’ delivery of features and work stream efficiencies. There is also modernization and platform maintenance accountability.

The Technologist provides engineering leadership and oversight on design, engineering and development of information technology solutions. Responsible for the most complex, multi-site, multi domain activities and integration. Effectively communicates challenging technical issues with sensitivity to diverse audiences. Performs analysis, system design, documentation, testing, implementation and on-going support for extremely complex network systems. Provides highly technical consulting and leadership in identifying and implementing new network technologies that assist the functional business units in meeting their strategic objectives. Receives general direction from the Manager. Decisions require creative thinking to envision the future system landscape and develop system migration plans; may oversee the decisions made by others. Has no direct management responsibilities, but is highly accountable for the effectiveness, quality and timeliness of project design decisions and how easily those designs can be implemented.

About the job:

  • Manages the troubleshooting and resolution of infrastructure compatibility issues based on systems architecture, project requirements and customer expectations

  • Partners with IT leadership on engineering related issues and strategies

  • May manage engineers on a project basis

  • Provides comprehensive consultation to business unit and IT management and staff at the highest technical level on all phases of the project development cycle

  • Works closely with client management to identify and specify the complex business requirements and processes (e.g., diverse development platforms, software, hardware, technologies and tools, etc.); researches and evaluates alternative solutions and recommends the most efficient and cost effective solution for the network system(s) design

  • Performs related duties as assigned or requested

Desired skills:

  • Bachelor degree in Computer Science or a related discipline and at least six years or more years’ experience in operations and administration, telecommunications network installation, operation and maintenance, or an equivalent combination of education and work experience

  • Requires excellent analytical ability, strong judgment and problem analysis techniques, an in-depth knowledge of the business unit's functions and applications

  • Must have the ability to work effectively with clients and IT management and staff

  • Technologies span mainframe, midrange, desktop, server, network data, voice, messaging, web and database. Excellent communication, negotiation, presentation and consensus building skills required

  • In-depth knowledge of business operations, objectives and strategies required

Preferred Qualifications Include:

  • Solid understanding of Salesforce Platform and its architecture

  • Knowledge of integration architecture as well as third-party integration tools, Amazon web services and ETL (Such as Informatica, Mulesoft, etc.) with

  • Working hands-on experience on writing code in Apex, Java, Javascript, XML, HTML

  • Expertise in test automation and unit test approaches

  • Knowledge of and the ability to identify, create and document activities, tasks, processes and data requirements for a particular system under design.

  • Benefits: *

We value your hard work, integrity and commitment to positive change. In return for your service, it’s our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit:


At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

We’re dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.

Job: *Technology

Title: Technologist

Location: IN-Indianapolis

Requisition ID: 99677

Other Locations: US-NH-Dover, US-MA-Boston, US-WI-Wausau