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Goodwill Indy Used Item Assessment of Online Sales Potential - Franklin Road Outlet in Indianapolis, Indiana


The eCommerce Quality Control position may function in various capacities within ClickGoodwill. This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.

Hours of Operation

7 a.m. to 7 p.m. Monday through Friday and Saturday 7 a.m. to 3:30 p.m.

Working shifts available include: 7 a.m.-3:30 p.m., 8 a.m.-4:30 p.m. or 9 a.m.-5:30 p.m.

**May include occasional overtime work on Saturdays 7 a.m.-3:30 p.m.


  • Evaluates all incoming merchandise for eCommerce auctions.

  • Critically analyzes merchandise; uses best practices to achieve maximum value for each donation in an eCommerce auction environment, including but not limited to grouping merchandise together.

  • Abilityto meetproduction quota.

  • Assist with generating and responding to all customer communications (via tickets, emails, phone calls or in person) as well as scheduling pick-up appointments, pre-picking pick up orders, and working closely with other departments to resolve issues as they arise.

  • Maintains clean and orderly work area.

  • Other duties may be assigned.

  • Willing to cross train.

  • Follow safety procedures.

  • Attention to detail is a must.

  • Solid decision making skills.

  • Ability to stand for long periods of time.

  • Ability to lift up to 50 pounds.

  • Must be able to use a computer.

  • Ability to account for inventory.

  • Ability to read and write.


  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High school diploma or GED

  • Military experience highly preferred

  • Able to work independently

  • Able to think critically, and make decisions quickly

  • Works well in a fast pace environment

  • Knowledge of antiques, collectibles, and memorabilia preferred

  • Knowledge of clothing labels, jewelry, and designer products preferred

  • Internet navigation proficiency a must

  • Committed to continuous improvement

  • Results-oriented and driven to achieve goals and quota

  • Solid communication, both verbal and written a must


Full-time employees may participate in a comprehensive benefits program that includes:

  • Continuing education and leadership development

  • Comprehensive health plan

  • Paid time off (PTO)

  • Life, dental and vision insurance

  • Short- and long-term disability plans

  • Nationally recognized preventive health and wellness program

  • Section 125 pretax health spending account, dependent care spending account and premiums

To learn more about our Mission and Values, please.

Click this link to learn more about our Retail division

Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled




TypeFull Time

Compensation$14.00 per hour