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Horizon Bank Teller in Logansport, Indiana

Job OverviewProvide customers with proficient and accurate transaction processing across the teller line. Strive to retain present customers and develop new business by providing Exceptional Service and Sensible Advice.i iTellers generally have more than 2 years of experience as a Bank Teller, or the equivalent combination of banking, payment processing and professional sales experience in a service-oriented environment.Principal AccountabilitiesRepresent the Bank to the customer in a courteous, professional manner in face-to-face, drive through and telephone communications.i Provide timely, efficient, and accurate service in processing transactions in accordance with all regulations, policies and procedures. iWorking knowledge of bank processes, products and services as well as banking regulations including Bank Secrecy Act (BSA). Develop and enhance customer relationships to identify cross selling and referral opportunities. Actively protect confidentiality of customer and account information. Demonstrate Horizon Bankis commitment to the communities in which we serve through active involvement in local organizations and events.DutiesReceive checks and cash for deposit to savings and checking accounts, verify deposit amounts, examine checks for endorsement and negotiability, and enter transactions into Bank records. Report suspicious transactions or unusual occurrences to supervisor.Process withdrawal requests, review documents for proper signatures, verify identity of customer and enter transactions into Bank records.Receive payments for loans, ensuring that payments equal the amount due and that all charges, if applicable, are collected.Issue financial instruments, such as traveleri checks, cashieris checks, etc. in accordance with Bank procedures.Update customer account information. Recommend and execute product offerings to meet customeris changing needs. Encourage electronic banking and e-statement participation.Responsible for balancing the day's transactions according to standard procedures, and auditing and investigating end of day balancing discrepancies until resolved.Apply risk assessment skills to all customer requests; support monthly risk assessment testing as required.Perform all work in compliance with established regulations, policies, Standard Operating Procedures (SOPs) and instructions.ii Maintain customer confidence and protect bank operations by keeping information confidential.Participate in ongoing skill, compliance, risk management and security training as required for the position and apply knowledge in daily tasks.May be trained as vault teller responsible for management of cash inventories.Other duties as assigned.Qualifications and SkillsHigh school diploma or equivalent. iPrior sales or banking experience preferred with 2 years of experience as a Bank Teller, or the equivalent combination of banking, payment processing and professional sales experience in a service-oriented environment.Ability to present a professional image and communicate with public, co-workers, management, customers and others in a courteous, positive and professional manner.Ability to follow detailed instructions and a wide range of procedures requiring sound judgement.iRequires concentration to avoid mistakes in counting cash.iAbility to perform basic mathematical computations using various business machines and/or computers.iMust have proficient typing and computer skills.CORE COMPETENCIES Customer FocusRelationship BuildingActive ListeningPHYSICAL REQUIREMENTSReasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA).iiiiPhysical Demand:Percentage of Time:Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others.90-100%Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identi