Goshen Health Patient Services Representative - Middlebury Family Med in Middlebury, Indiana

Requisition #: 5761 Entity/Department: Goshen Physicians / Middlebury Shift/Hours: Days / Part Time, 40 hrs per pay period Office Hours:
Mon, Wed, Thurs 8 - 5 Tues 9 - 6 Fri 8 - 4 Location: 226 US Highway 20, Middlebury, IN 46540-9713 About GP - Middlebury: The GP Middlebury office is a mid-sized clinic off of US 20 in Middlebury, IN. The office consists of 4 providers (2 Physicians, and 2 NPs) as well as an outpatient rehab clinic

Promotes exceptional customer relations at all times, whether in person or on the phone, extending a positive, cooperative and supportive service to patients, families and fellow colleagues. Obtains financial/demographic/medical information in a complete, accurate manner and enters data into the electronic medical record. Verifies insurance eligibility and special billing requirements according to guidelines set by insurance carriers and ensures necessary forms are signed in accordance with set practice guidelines.

Performs work under pressure and meets deadlines while maintaining a courteous, professional manner. Serves as an advocate for patients, providers, and colleagues. The position also includes responsibility of communicating to patients about upcoming appointments, any outstanding patient due balances and the collection of required copayments upon registration.

Position Qualifications

  • Minimum Education: High school graduate or have evidence of the equivalent.

  • Preferred Education: Knowledge of CPT and ICD-CM coding.

  • Minimum Experience: Experience in a related work situation. Basic experience with computer data entry.

  • Preferred Experience: Job-related experience in healthcare setting.