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Comcast Account Executive (In-Store) in Muncie, Indiana

Job Summary

Responsible for obtaining and exceeding sales objectives through development of assigned National/Regional/Independent indirect retail sites for Comcast Products (Internet Service, Digital Cable, etc.) Coordinates indirect retail accounts that market Comcast products. Works with moderate guidance in own area of knowledge.

Job Description

Core Responsibilities

  • Develops long-term relationships with retail management, sales personnel and regional/district account contacts.

  • Ensures proper appearance/functionality of Point-of-Purchase (POP) displays, Digital Cable TV's, Computers etc.

  • Works with local markets to ensure staffing of retail events and staffing of Comcast Associates at stores. Manages and sells at retail events. Drives local marketing events.

  • Conducts communication and implementation of marketing programs and promotions with indirect locations and provides appropriate feedback to Supervisor. Reports daily call report and planned weekly schedule to Supervisor. Investigates all addresses, node information and serviceability issues.

  • Maintains accurate sales reporting per store and suggests/implements ideas and incentives to improve performance. Reports accurate and updated information on competitors and provide appropriate feedback.

  • Consistent exercise of independent judgment and discretion in matters of significance.

  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.

  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

  • Win as a team - make big things happen by working together and being open to new ideas.

  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

  • Drive results and growth.

  • Respect and promote inclusion & diversity.

  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Education

High School Diploma / GED

Relevant Work Experience

2-5 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

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