



Job Information
UnitedHealth Group Patient Service Supervisor in Muncie, Indiana
Find out what it means to be part of an exceptional company that values its providers, its role in health care, and making a difference one patient at a time. Take a look at American Health Network and explore a new path to your life’s best work.(sm)
The Practice Manager manages practice operations.
Primary Responsibilities:
Manage practice operations
Serve as a liaison between medical practitioners and employees
Daily office management and supervision of employees
Develop and maintain all practice policies and procedures
Provide orientation, education, and re-education as needed for employees
Approve time and attendance for payroll
Process accounts payable
Office and medical supply management
Compliance audits
Operational reporting
New Initiative Implementation
Operational Expense Control
Address patient and office issues
Manage provider office visit templates
Assist billing department with billing and coding audits
Maintain a meeting schedule with provider and non-provider employees
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School (GED)
2+ years of experience in medical practice management or clinical operations
Comfortable using MS Office products such as Outlook, Word and Excel
You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role
Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained
Preferred Qualifications:
Bachelor’s degree in management/related health field
HR management experience
EMR experience
NextGen experience
Knowledge of current medical terminology
Revenue cycle management
Proof of immunity to vaccine-preventable diseases is an employment requirement.
Opportunities with American Health Network, OptumCare partner. When you join American Health Network (AHN), you become part of a team that strives to identify and retain the top healthcare professionals in the markets it serves. At American Health Network, we want to be the best health care organization we can be. Our mission is to improve the health of our patients. We’re a physician-led organization, operating over 70 medical offices in Indiana and Ohio, with over 300 providers and 1200 employees. We’re also an OptumCare partner, part of the UnitedHealth Group family of businesses, and backed by the resources of a global health care organization working to help people live healthier lives and help make the health system work better for everyone. That’s an important differentiator as more people need our help simplifying the complexities of the American health care system. At the same time, the culture of AHN supports work-life flexibility for providers and places a high value on their physical, emotional, financial and other aspects of well-being.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: Practice Manager, Office Manager, Clinical Operations, Clinic Manager, Management, Manager, Supervisor, Human Resources, HR, AHN, American Health Network, Muncie, IN, Indiana
UnitedHealth Group
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