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3Rivers Federal Credit Union Mortgage Loan Officer (Outside Sales) in Richmond, Indiana

3Rivers Federal Credit Union is looking for a Mortgage Loan Officer and an Internal Mortgage Loan Officer to join our team!We are looking for individuals who have at least 3 years of current experience originating 1st mortgages and building relationships with local realtors and businesses.i If you or someone you know would be a perfect fit, we are accepting applications online at Mortgage Loan OfficerReports To: Sales Operations ManagerPosition Type: ExemptManages: NoneiPOSITION SUMMARYTargets necessary markets to gain business for the credit union. Solutions money matters by building rapport and maintaining a membership mindset every day. Integrates a positive sales and service experience with recommending and selling the right solutions. Anticipates objections and uses appropriate methods to overcome oppositions for the benefit of 3Rivers.iPERFORMANCE STANDARDSWhat does this position do?Builds relationships with business partners to gain leads and opportunities. Establishes new memberships and strengthens existing ones by uncovering money matter needs, recommends and sells the appropriate products and services to maximize the profitability of the member's relationship.iWho does this position work with to get the job done?Routinely collaborates with all resource centers to ensure that communication is consistent and that membership needs are met in a timely and efficient manner.i A focus of collaboration will be within the Lending and Mortgage teams, as well as with the Call Center regarding online applications and inquiries. Provides flexible and responsive support to the entire workforce in order to produce results year after year.iWhat does the work from this position produce or generate?Primary focus is 1st mortgage loans but also uncovers other money matter needs and uses those opportunities to further strengthen the relationship.i Generates new members, deepens member engagement, and increases wallet share and revenue generation through effective and timely service. ii What is the impact of this position?Living the brand/model by helping the membership with their Spend, Save and Borrow needs which impacts Measures that Matter. Provides effective communication and ensures compliance with laws and regulations.iHow adaptable and flexible does this position need to be for 3Rivers?Must be prepared to handle ever-changing member needs in a constantly-changing and sometimes stressful environment.i Productive and effective decisions and the ability to leverage resources appropriately are key to achieving service level standards.iPOSITION REQUIREMENTSUses knowledge of 1st Mortgage products and process to grow the loan portfolio and achieve origination volume goals.Establishes trusting relationships with members and business partners by providing consistent high-quality service. Uses persistence and persuasion to overcome objections. Increases member satisfaction by being highly responsive to the needs of members. Incorporates critical thinking when working with membership to ascertain which option is the best fit for the member's Spend, Save and Borrow needs. Provides advice and assistance regarding budget counseling, consolidations, pay methods, and other areas relating to member's financial needs.Evaluate alternatives to ensure the solutions provided and products recommended are in the best interest of the membership.iUses knowledge to ensure the solutions provided don't just address the symptoms but are the right products for the member and provide continuous improvement for the membership.Assesses risk and ensures compliance with all credit union policies and procedures, as well as Federal Laws and Regulations.i Ensures all Credit Union member information and transactions are kept confidential.Manages the lending process, evaluates need, sells products, and maintains knowledge of internal and competitor's trends (rates, terms, etc.). Uses technology to its fullest extent and